I alluded to it in my After Action Report for the CrowdStrike incident but one of the takeaways was that the fix was a relatively simple one but many administrators and support personnel were left without the ability to connect to the impacted computers. As a small MSP, this resonated with our team since a large scale event requiring a manual fix, like the CrowdStrike failure, impacting multiple client sites at once would be difficult for us to address quickly. It’s still very much in the early stages but I’m excited to announce what we’re calling Project Lazarus. Project Lazarus is a bootable USB drive that, as long as the hardware is still functional, will allow customers to boot the machine, connect to to the Internet and get our team remote access to troubleshoot and ideally resolve the issue remotely. The tool is designed for Windows and Linux and could be used on both workstations and servers. The plan at this point is to distribute one of the Lazarus Keys as a standard part of the MyIT Silver and Gold Programs.
The project is obviously very raw at the moment but we hope to have the initial limited release available to select MyIT clients within the next few weeks.