Possible delays in support due to labor shortage
Like many small businesses, we are feeling the strain of the labor shortage. In most cases, we have been able to schedule around it but we are seeing our response…
Read moreJuly 2022 News & Updates
Accepting Applications – We are considering adding a new member to the team and are accepting applications for a Tier 2 Support Position. If you know someone that’s got a…
Read moreClosed Monday, 4 July 2022 for Independence Day
Cyber Tech Cafe will be closed on Monday, 4 July 2022 in observance of Independence Day to enjoy time with family, friends and loved ones. We will reopen on Tuesday,…
Read moreDelay processing support requests via email
We are currently experiencing an issue processing (receiving) support requests received via email. This includes any new requests as well as email replies to existing requests. We are working on…
Read moreJune 2022 News & Updates
Multiple Zero Day Vulnerabilities – Additional details below in the Microsoft Section but there were technically three critical vulnerabilities this month, one in NFS, one in Hyper-V and one in…
Read moreProblem with incoming email / support tickets
We are currently troubleshooting an issue with incoming emails to our helpdesk / ticketing system. If you send in a support request and do not receive an autoreply within 5…
Read moreApril 2022 News and Updates
Windows 11 is Here – Microsoft is wasting no time getting it’s new flagship desktop operating system Windows 11 rolled out to (often) unsuspecting Windows 10 users. If you find…
Read moreMarch 2022 News & Updates
Now Hiring – We are currently looking to hire a Senior Support Specialist to join our team. This is a full time, permanent position and hours are generally Monday through…
Read moreSharp rise in traffic to / from Russian and Chinese IP Addresses
One of the services that’s included in all of our MyIT plans is a weekly review of the clients firewall logs. This tends to be a win / win for…
Read moreFebruary 2022 News & Updates
Firewall as a Service – We are currently exploring an option to offer what we are calling a “Firewall as a Service” for commercial clients. This would effectively be a…
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