22Sep 2023 by Brey Shaw

September 2023 News & Updates

CTC NEWS, Monthly Newsletters, Tech news
Updates to Policies and Procedures - We've made some slight changes to our Policies and Procedures and posted them here. Upcoming End of Life for Windows Server 2012 - In October 2023, Microsoft will be ending support for it's Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to replace it before October. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related to communications. There will be some changes to the monthly report as well as some reminders about systems that may need extra attention. More on this to come but we're excited…
Read More
15Aug 2023 by Brey Shaw

August 2023 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
We will be closed on Monday, 4 September 2023 to enjoy the Labor Day holiday with friends, family and loved ones and will reopen during normal business hours on Tuesday, 5 September 2023.  Emergency support will be available for our commercial and MyIT clients.  If you need emergency support on Monday, simply include the word 'emergency' in the subject of your email to help@ctc.co or by noting it in your voicemail at 770.386.8900. Updates to Policies and Procedures - We've made some slight changes to our Policies and Procedures and posted them here. Upcoming End of Life for Windows Server 2012 - In October 2023, Microsoft will be ending support for it's Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to…
Read More
18Jul 2023 by Brey Shaw

July 2023 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
Updates to Policies and Procedures - We've made some slight changes to our Policies and Procedures and posted them here. Upcoming End of Life for Windows Server 2012 - In October 2023, Microsoft will be ending support for it's Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to replace it before October. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related to communications. There will be some changes to the monthly report as well as some reminders about systems that may need extra attention. More on this to come but we're excited…
Read More
29Jun 2023 by Brey Shaw

June 2023 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
Updates to Policies and Procedures - We've made some slight changes to our Policies and Procedures and posted them here. Upcoming End of Life for Windows Server 2012 - In October 2023, Microsoft will be ending support for it's Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to replace it before October. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related to communications. There will be some changes to the monthly report as well as some reminders about systems that may need extra attention. More on this to come but we're excited…
Read More
16May 2023 by Brey Shaw

May 2023 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
We're currently interviewing for a Tier 1 Support Tech to join our team. If you'd like more information on joining our team, use our online application available here. Updates to Policies and Procedures - We've made some slight changes to our Policies and Procedures and posted them here. Upcoming End of Life for Windows Server 2012 - In October 2023, Microsoft will be ending support for it's Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to replace it before October. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related to communications. There…
Read More
16Jan 2023 by nathan

January 2023 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
We're currently interviewing for a Tier 1 and Tier 2 Support Tech to join our team. If you'd like more information on joining our team, use our online application available here. Updates to Policies and Procedures - We've made some slight changes to our Policies and Procedures and posted them here. Upcoming End of Life for Windows Server 2012 - In October 2023, Microsoft will be ending support for it's Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to replace it before October. Changes to the MyIT Program - We are in the process of making some changes to the MyIT Program that we're pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related…
Read More
15Nov 2022 by nathan

November 2022 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
Six Zero Day vulnerabilities patched by Microsoft this month, all of which are being actively exploited by threat actors. All MyIT Customers should be updated and protected against all of these vulnerabilities but it is critical to reboot if prompted by the update management tool. Updates to Policies and Procedures - We will be posting our updated policies and procedures to our current Policies and Procedures page in January. Upcoming End of Life for Windows Server 2012 - In October 2023, Microsoft will be ending support for it's Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to replace it before October. 2022 Holiday Schedule Thanksgiving - Closing Thursday, 24 November and re-opening for regular business on Monday, 28 November. Christmas &…
Read More
11Oct 2022 by nathan

October 2022 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
Accepting Applications - We are looking to add a new member to the team and are accepting applications for a Tier 2 Support Position. If you know someone that's got a passion for good customer service, a solid technical pedigree and is looking to work with some of the greatest customers on the planet, definitely send them to our online application here.Multiple zero day vulnerabilities have been addressed by Microsoft this month including (at least) two in Microsoft Exchange that have been actively exploited. Microsoft released updates to fix 84 security vulnerabilities this month including 20 remote code execution vulnerabilities and 13 (including some of the RCE) that it has rated as Critical. Worth noting is that this does not include the 12 patched on 3 October and fixes for…
Read More
20Jul 2022 by nathan

Widespread brute force / dictionary attacks overnight

Industry News, Tech news
We received notifications from literally every Internet facing firewall that we have deployed as well as a number of honeypot devices for failed login attempts from an IP Address 45.134.144.200. This IP Address is in the same network (45.134.144.0/24) that we've seen similar traffic from in the past and we have no indication of any legitimate traffic to or from that network in the past 12 months. If you manage one or more networks with Internet connectivity, it may be worth looking into this network range to see if there has been any traffic (or successful logins). For our MyIT clients, we had already blocked a few specific IP Addresses based on similar traffic in the past but are now updating all of our managed firewalls to block the entire…
Read More
18Jul 2022 by nathan

July 2022 News & Updates

CTC NEWS, Industry News, Monthly Newsletters, Tech news
Accepting Applications - We are considering adding a new member to the team and are accepting applications for a Tier 2 Support Position. If you know someone that's got a passion for good customer service, a solid technical pedigree and is looking to work with some of the greatest customers on the planet, definitely send them to our online application here.Macros Now Default Enabled - Microsoft reverses course on it's decision to turn off macros by default on untrusted documents. Not a lot of details on why other than "because some people said so" but network admins, systems admins and security admins are left scratching their heads on this one.More Zero Day Vulnerabilities - Microsoft is patching multiple privilege escalation vulnerabilities across it's fleet that, combined with something like a…
Read More