Closed Monday, 7 September 2020 for Labor Day
We will be closed on Monday, 7 September 2020 to enjoy the Labor Day holiday with friends, family and loved ones and will reopen during normal business hours on Tuesday, 8 September 2020. Emergency support will be available for our commercial clients. If you need emergency support on Monday, simply include the word 'emergency' in the subject of your email to help@ctc.co or by noting it in your voicemail at 770.386.8900.
Join us in welcoming our newest team member!
Please join us in welcoming the newest addition to the Cyber Tech Cafe Team, Jeremy Bean. Jeremy has an extensive background in IT, getting his start as one of the original "Double Agents" with the Geek Squad and then after several years moving into a helpdesk role with a manufacturing company. Over the next ten years, Jeremy worked his way up to Systems Admin and ultimately IT Director when the company was purchased and his position moved out of state. At that point, Jeremy and a partner started an IT Consulting firm where they provided a number of services including IT Support, servicing the small to medium business market. With the pandemic and subsequent market downturn, Jeremy's partner took a full time position with a large company and Jeremy began…
Zoom Outage
We have received a number of reports that Zoom is down. We have looked into the matter and it does appear that Zoom is having problems, it looks like the issue is specific to the Zoom Web Client and that it is not impacting the Zoom desktop clients. Additional information is available from Downtime Detector via the link below: https://downdetector.com/status/zoom/
OpSec is hard. Lessons learned from the Twitter hack arrests.
As many of you may already know, social media platform Twitter was attacked on 15 July 2020 and 130 high-profile accounts were taken over and used in a scam to collect Bitcoin. During the attack, there was a lot of discussion and marvel at the scope and complexity of the attack and a $1 million bounty was offered to "those who successfully track down and provide evidence for bringing to justice the hackers / people" [behind the attack]. Coverage of the attack and 'buzz' on social media continued for a couple of days. Fast forward to this morning and one of the first things in my news feed was an article that the 17 year old alleged mastermind of the attack was arrested after authorities tracked him down using a…
Adobe issues emergency update to multiple products
Adobe has released emergency updates to address critical vulnerabilities in multiple products including Photoshop, Bridge and Prelude. The vulnerabilities could be used by an attacker to gain access to unpatched systems. Additional Info https://threatpost.com/critical-adobe-photoshop-flaws-patched-in-emergency-update/157581/
Possible Outlook problem with July 2020 Updates
Not much detail (yet) but we just got a notification from AppRiver that they are seeing high call volume regarding Outlook restarting. Below is a link to the issue at AppRiver and we'll post any additional information that we get here. https://status.appriver.com/
Excellent articles / video series from the FTC on protecting Small Business from Cyber Threats
The FTC has released an excellent (and short) video series highlighting some excellent information to help small businesses better understand cyber threats and steps they can take to protect themselves. The videos all relatively short (I believe the longest so far is around four minutes +/-) and the concepts are simple (but not easy). If you own, manage or work for a small business, this is an excellent resource and definitely one that I would recommend checking out. US CERT ArticleFTC ArticleFCC Video Series Are you a small to medium sized business looking to leverage technology and enable your business and workforce to work smarter and more efficiently? Do you already have computers, servers, firewalls, VPNs or other technology that you're not taking full advantage of? Are you looking for…