August 2023 News & Updates

  • We will be closed on Monday, 4 September 2023 to enjoy the Labor Day holiday with friends, family and loved ones and will reopen during normal business hours on Tuesday, 5 September 2023.  Emergency support will be available for our commercial and MyIT clients.  If you need emergency support on Monday, simply include the word ’emergency’ in the subject of your email to help@ctc.co or by noting it in your voicemail at 770.386.8900.
  • Updates to Policies and Procedures – We’ve made some slight changes to our Policies and Procedures and posted them here.
  • Upcoming End of Life for Windows Server 2012 – In October 2023, Microsoft will be ending support for it’s Windows Server 2012 operating system, meaning anyone currently using Windows Server 2012 will need to make plans to replace it before October.
  • Changes to the MyIT Program – We are in the process of making some changes to the MyIT Program that we’re pretty excited about. The biggest and most visible change for most MyIT Customers will likely be related to communications. There will be some changes to the monthly report as well as some reminders about systems that may need extra attention. More on this to come but we’re excited about the opportunity to provide more value to our MyIT Customers!

Microsoft released Microsoft updates for 73 vulnerabilities with 6 rated as critical and 67 rated as important. Some worth noting are (CVE-2023-38182, CVE-2023-3538) which are rated as “Exploitation More Likely” by Microsoft and are labeled as Microsoft Exchange Server Remote Code Execution Vulnerabilities. Exploitation of these vulnerabilities would allow an authenticated attacker to execute code using a PowerShell remoting session. In order to successfully exploit this flaw, the attacker would first need to have LAN access and valid credentials for an Exchange user. Another (CVE-2023-38180) was an actively exploited vulnerability fixed by Microsoft. The vulnerability enabled DoS attacks on .NET Applications and Visual Studio.

Microsoft releases regular updates the second Tuesday of each month, often referred to as ‘Patch Tuesday’. These updates are categorized as Low, Moderate, Important or Critical. Details on the categories are available here. The updates can include any supported Microsoft product from Windows to Office to Internet Explorer and server products like Exchange and SQL Server. If you have one or more of these products installed, especially if the update is listed as Important or Critical, it’s important that the updates are installed.

Additional details on this months Microsoft updates are available from the Patch Tuesday Dashboard, Tenable , Bleeping Computer, and Krebs on Security.

Adobe has released multiple security updates and patches that address vulnerabilities in Adobe Acrobat and Reader, Adobe Commerce, Adobe Dimension, and Adobe XMP Toolkit SDK. It is highly recommended that users of Adobe Acrobat and Reader update their product installations by choosing Help -> Check for Updates. The patches included in the most recent update address critical, important, and moderate vulnerabilities. Successful exploitation could lead to application denial-of-service, security feature bypass, memory leaks and arbitrary code execution.

Like Microsoft, Adobe now releases updates to their products on the second Tuesday of each month. Adobe will also release ‘out of band’ updates if necessary to address critical vulnerabilities in their products. Adobe products include Adobe Reader (for viewing PDF files), Adobe Flash Player (often used to watch videos, for interactive content like games, etc.), Adobe Shockwave and the Adobe Creative Suite (Photoshop, Illustrator, Acrobat, Lightroom, etc

Additional details are available from Adobe Here including links to download the update(s) and instructions for installation.

Need IT Support for your Home or Business? We’d love to help!

Are you a small to medium sized business looking to leverage technology and enable your business and workforce to work smarter and more efficiently?  Do you already have computers, servers, firewalls, VPNs or other technology that you’re not taking full advantage of?  Are you looking for an IT Service Provider who understands small to medium sized businesses needs and the challenges that we face that can work with you to grow your business rather than just sell you time?

Cyber Tech Cafe an  IT Service Company with a focus on helping small to medium business get the most out of their technology investment.  As a small business ourselves, we understand the challenges you face and have designed our service offerings to help you get the most out of your technology dollar.  We offer on-call, as needed support if you just need a quick fix or extra set of hands right now.  We also offer maintenance plans that we call “MyIT” that are designed to address the most common concerns (patch management, disaster recovery / backup, log review, etc.) that are based on the number of workstations and servers that you have and have no term contract.  We believe that, if you find value in what we’re doing, you’ll find a way to keep us around without contract saying that you have to.

If you have questions about the MyIT plans or have an IT need that you need addressed right now, let us know.  We look forward to the opportunity to earn your business.